
faq
Frequently asked questions
SAFDS products vary in form and function, but share a common approach to material, process, and execution. Below are a few general details to help guide your purchase.
We currently operate out of St. Pete, FL and Franklin, NC, with projects and collaborations extending beyond both locations.
Not yet. At the moment we only ship within supported regions, but international shipping is something we're working toward.
The best way to reach us is by email at studio@safds.com. We do our best to respond as quickly as possible.
Not always. While many pieces come directly from SAFDS, we also proudly collaborate with makers, artists, and craftspeople whose work aligns with our values and approach.
Yes. Everything we make is released in limited quantities, and once it's gone, there's a good chance it won't be produced again.
Shipping times vary depending on what you're purchasing. Some pieces are ready to ship, while others are made to order and require additional production time.
Not yet. For now, we're focused on domestic shipping, but we're hoping to expand internationally in the future.
All furniture is custom crafted and shipped via crate. Because of the size and nature of each piece, crated freight shipping is arranged at an additional cost to the customer.
We can't have you all banged up. Contact studio@safds.com.
Not by default, but if you're looking for something custom, you can contact T2THES to discuss a commissioned piece.
Only the finest. We choose materials for their quality, durability, and character, making sure every piece is built to last.
Not as a standard offering, but custom requests can be discussed directly with T2THES.
Absolutely. Every handmade object carries its own unique character, and those natural variations are part of what makes each piece one of a kind.
Treat it like you paid for it. With a little care and common sense, it should serve you well for years to come.
Yes. If you're interested in local pickup or delivery options, contact us at studio@safds.com and we'll work out the details.
Yes, if it feels right. We take on select projects that align with our vision, values, and creative approach.
We love collaborations. If you have an idea or project in mind, hit us up at studio@safds.com and let's talk.
Taste making, art direction, and consulting. Whether it's choosing the wheels for your car or the shaker beaded doors for your millwork, we help shape the details that make a space or project feel complete.
Send us a message at studio@safds.com with a little information about your project, and we'll take it from there.
Nothing good comes quick. Timelines vary depending on the scope of the project, but quality always comes first.
It started with creating the kind of culture we wanted to be part of—bringing like-minded people together around the things we genuinely love.
Keep an eye on our Instagram for announcements, event details, and upcoming gatherings.
It depends on the event. Some are open to everyone, while others are more intimate. If you know, you know.
Sometimes. We love capturing great moments, but we also respect everyone's privacy.
We want you to be happy with your purchase. If something isn't right, reach out to us and we'll do everything we can to make it right.
No. Made-to-order pieces are created specifically for you, so they cannot be returned or refunded.
If there's an issue with your order, get in touch with us. We'll work with you to find the best solution and make the process as smooth as possible.
Shoot us a message at studio@safds.com. Whether it's a question about an order, a product, or anything else, we're happy to help.
Think of it as an open sketchbook. It's where unfinished ideas, experiments, and works in progress live before they grow into something bigger.
Not everything is meant to be public. Some work is reserved for the right time, the right project, or the right audience.
Whenever it feels right. There's no schedule—we add to it as ideas evolve and projects reach the point where they're ready to be shared.
Sometimes. Everything has a price, but not everything is actively for sale. If you're interested in something, don't hesitate to ask.
Some collections remain available, while others are archived permanently. If you're looking for something specific, feel free to reach out—we might be able to help.